Julian Thorne from Sub(x) discusses how AI can help nurture relationships by focusing on the "next best offer and next best action", tailoring communications with individuals based on their behaviour, interactions, and similarities with others, ensuring a more personalized and effective user experience.

Check out the full episode on the Unicorny YouTube channel https://youtu.be/3ePVuJgncnI or on our website https://www.unicorny.co.uk/ai-cro